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iTech Support Remote Access Tools |
By initiating a remote support session, you grant our IT experts permission to access your computer or device for the sole purpose of diagnosing and resolving technical issues.
Your privacy and security are our top priorities. We use encrypted connections through TeamViewer and Microsoft Assist to ensure a secure and confidential remote support experience.
The remote access granted is temporary and limited to the duration of the support session. Once the session concludes, the connection will be terminated, and subsequent access will only be possible with your explicit consent.
During the remote support session, we encourage you to remain present at your computer to observe and monitor the actions performed by our IT technicians. If you have any concerns, you can disconnect the session at any time.
Our technicians are committed to maintaining the integrity of your data. Remote support is strictly focused on technical troubleshooting, and we do not access or retrieve any personal or sensitive information without your explicit consent.
To ensure smooth remote connectivity, we may ask to disable any 3rd party firewall or antivirus software that may block the remote access tools. Rest assured, we will only use reputable and secure tools to establish the connection.
For quality assurance and training purposes, remote support sessions may be recorded. However, these recordings will not include any personal or sensitive information.
It is the user's responsibility to back up important data before initiating a remote support session. Our technicians are not liable for any data loss incurred during or after the support session.
You have the right to terminate the remote support session at any time. If you feel uncomfortable or wish to end the session, please communicate your concerns, and our technicians will disconnect promptly.
iTech Support Engineer will direct you on this page and will advise
Select your Operating System to download our Remote connectivity Tool.
Please ensure all confidential files are saved prior to connecting with our Support representative.
iTech Quick Assist is a cutting-edge remote assistance solution that iTech Support leverages to enhance our technical support services. This powerful tool empowers our IT experts to connect seamlessly with your systems, swiftly diagnose issues, and provide real-time solutions, all while ensuring the highest standards of security and efficiency. Please Note: Runs on Microsoft Windows operating system only.
Launch iTech Quick Assist
When Launching iTech Quick Assist, you will be presented with dialog box asking you to open Quick Assist on your local computer (Microsoft Quick Assist is only supported on Microsoft Windows. It is preinstalled on the most latest Windows Operating system versions)
You will be told or emailed a security code by your iTech support assistant which you will need to enter in and then click submit.
Once iTech Support has establish the session, you will need to "Allow" and grant access to the Itech Support Team
iTech support team will end the screen sharing session once they have completed resolving the issue.
iTech Quick Support stands as a cornerstone in iTech Support's arsenal, enabling us to deliver unparalleled remote assistance services. This dynamic solution empowers our IT professionals to establish swift connections with your systems, diagnose issues efficiently, and provide real-time solutions, all while prioritising security and user-friendly interaction.
Download iTech Quick Support
When Launching iTech Quick Support, you will be presented with dialog box asking you run iTech Quick support on your local computer (supported on Windows, MacOS and Linux.)
You will need to execute the downloaded file, wait for an iTech support assistance to acknowledge your request.
Once iTech Support has establish the session, you will need to "Allow" and grant access to the Itech Support Team
iTech support team will end the screen sharing session once they have completed resolving the issue.
iTech Host Support stands as a robust solution within the iTech Support framework, facilitating persistent and effortless remote access for streamlined IT management. This powerful tool ensures that our IT professionals can maintain a constant and secure connection with your systems, offering proactive support and efficient troubleshooting whenever the need arises.
Download iTech Host Support
When Launching iTech Host Support, you will be presented with dialog box asking you run iTech Host support on your local computer (supported on Windows, MacOS and Linux.)
You will need to execute the downloaded file and follow the on-screen instructions to install the application.
Once iTech Support has establish the session, you will need to "Allow" and grant access to the Itech Support Team
iTech support team will end the screen sharing session once they have completed resolving the issue.