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Here at iTech Support, we have just one goal. We aim to fit around your company, no matter how big or small. We do this by becoming an extension of your staff. We provide an in-house feel through our communication as well as expertise in a wide range of IT-related niches.
We have partnered up with true giants in the IT sector. But, we always keep an open mind and believe that no matter who our partners are, our decisions should never be influenced by them. As an independent vendor, we retain the right to be a service provider to everyone.
We’ll never sell you on software or hardware choices because of a few logos you see on our website. Over 24 years of experience in this field has taught us a different set of values in terms of how to treat clients, approach problems, and offer solutions. Here’s how we operate.
Our in-house team of trained IT software and hardware engineers will analyse your request and come up with one or more solutions. We realise that not every company is operating on the same budget. For that reason, we want to do our best to make sure that everyone is taken care of. None of our clients takes precedence over another.
True IT support is somewhat of a dying art. We want to make sure that everyone can experience top-notch support in an era of increased hacker activity and an era when a threat from sophisticated malware software can come at any time, from anywhere.
In addition to our remote problem-solving capabilities and expertise, we also provide managed services as a cost-effective alternative to keeping IT specialists on payroll. By choosing our managed services, you gain access to a large team of highly-trained professionals, each with expertise in multiple areas. You only pay for the services you use, without worrying about idle work time, holidays, sick days, or national holidays..
We put as much effort into ridding your company computers of email spam as we do into installing complex network infrastructures from the ground up and monitoring them continuously so that you won’t have to. No task is too small and no task is too big. Our company is constantly evolving so that we can help you do the same while focusing on your message and your brand, rather than on the complexities in the IT field.
By saying that we’re partners with some of the largest IT software providers in the industry, doesn’t mean that we solely endorse their products. It does, however, mean that our on-staff engineers are highly-trained in these unique technologies and are capable of offering customised solutions to any issues related to our partner’s software or hardware components.
Microsoft is an industry leading software provider. Best known for its Windows operating system and Microsoft Office software suite, Microsoft is an industry giant that’s often plagued by user-end glitches and performance issues.
We offer solutions to all Microsoft products and technology-related problems.
VMWare is considered by many not just a pioneer company in the virtualisation of x86 architecture but also the leading authority in server virtualisation. If your company revolves around the use of virtual servers either for testing software applications, storing sensitive data, or for hosting purposes, we can offer our assistance at any time.
DELL is one of the industry’s leading sellers of personal computers, printers, cameras, network switches, servers, storage devices, and the list could go on. If you’re building a business infrastructure from scratch, you can equip every floor in your company with DELL components.
But no giant in the IT sector is foolproof. Our experts know which components go well with each other and which software products can cause incompatibilities in your network. Our partnership with Dell allows our engineers to always come up with unique, custom, tailor-made solutions for all clients that have projects built around Dell technologies.
HP is known to deliver reliable technologies. The manufacturer can be the one you build your entire infrastructure on. But, because it’s a global provider, there’s sometimes a clear lack of technical support.
We try to pick up where HP leaves off. Our total care services and in-depth knowledge of HP technologies and products allows us to come up with faster responses and customised solutions for any client’s needs.
Cisco is known as an authority figure in cybersecurity, networking, and telecommunications. Because of our partnership with Cisco and our understanding of their technologies, our engineers have become experts in telecommunication, CCTV surveillance, and networking solutions for small and large-scale network infrastructures.
DrayTek, established in 1997 by a group of talented engineers is now the world-leading supplier of state-of-the-art networking solutions. they have migrated from the leading provider of remote access solutions to the customised networking solutions for diverse local markets around the world. At present, DrayTek's solutions ranging from enterprise-level firewalls, mission-critical VPN/VoIP facilities for SoHo, various xDSL/broadband CPE, to prospective telecommunication products can meet the market trend and go above and beyond customers' expectations.
iTech Cloud, the cloud services provider, is a subsidiary of iTech Support, which has developed and engineered a user-friendly iTech Service Panel to manage, register, and renew all cloud services offered by our partners. They are committed to always implementing the latest technology to provide the best in cloud services.
